FAQ

Qorevli · Help Center

Frequently Asked Questions

Helpful information about watch bands, storage, display, protection, tools, orders, shipping, returns, refunds, and customer support.

01

Who operates Qorevli?

Qorevli is operated by Shenzhen Shuangxiangyuan Technology Co., Ltd.

02

What does Qorevli sell?

We offer watch bands, watch-storage cases, display stands, protective cases, and practical watch tools.

03

What currency are prices shown in?

Unless otherwise stated on the storefront, product prices are shown in U.S. dollars (USD).

04

Can I ask about watch-band compatibility?

Yes. Contact customer support with the exact product name, your watch model where possible, and the lug width.

05

Can I ask about protector or storage fit?

Yes. Review the listed dimensions and contact us if you need help comparing them with your watch.

06

Can I change or cancel an order?

Contact us as soon as possible. Whether a change or cancellation can be completed depends on the order's processing status.

07

How do I track my order?

Use the tracking information provided after dispatch when available. Contact us with your order number if you need help.

08

What if an item arrives damaged or incorrect?

Contact us promptly with your order number and clear photographs of the item and packaging so the issue can be reviewed.

09

How do I request a return?

Contact customer support before sending any item back. Approved requests will receive return instructions and the appropriate destination.

10

How are refunds handled?

If a refund is approved, it will be processed through the applicable payment method used for the order. Posting time may vary by provider.

Company Details

Business Information

Qorevli
Brand Name
Qorevli
Legal Company Name
Shenzhen Shuangxiangyuan Technology Co., Ltd.
Owner
Zhang Xiaomin
Website
qorevli.com
Business Address
Room 22M, Block A, Modern Window, No. 1078 Huaqiang North Road, Fuqiang Community, Huaqiangbei Subdistrict, Futian District, Shenzhen, Guangdong, China
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 8:00 PM
Still need help?
Email service@qorevli.com or call +86 162 4918 7365.